Privacy Policy

Last updated: 15 November 2026

Paradise Gardens Moama (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and your choices. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

Paradise Gardens Moama is a garden wedding venue at 1199 Perricoota Road, Moama NSW 2731. Our website address is https://www.paradisegardensmoama.com.au.

When you send an enquiry through our contact form we collect the details you give us: your name, email address, phone number (optional), preferred wedding date(s), the type of enquiry, and your message.

When you call, text or email us we collect the details you choose to share, such as your name, contact details and information about your wedding plans.

When you browse the website our web hosting provider automatically records standard technical information, such as your IP address, browser type and the pages you visit, in server logs used for security and to keep the website running. We do not use this information to identify you.

You don’t have to give us your personal information, but if you don’t, we may not be able to respond to your enquiry. You can make general enquiries without giving your full name.

We use your information to:

• respond to your enquiry and check date availability;
• arrange an appointment to view the gardens;
• plan and manage your booking and wedding day; and
• keep records of our dealings with you.

We do not sell or rent your personal information, and we will not add you to a marketing mailing list without your consent.

When you submit the contact form, the website sends an automatic email to the address you entered to confirm we have received your enquiry, including a copy of the details you sent.

We only share your personal information where it is needed to respond to you and run our business. This may include trusted service providers who help us operate this website and deliver our emails, people you ask us to share it with, or where the law requires it. We ask anyone we share it with to keep it confidential and use it only for that purpose.

Contact form enquiries are stored securely in our website’s database and emailed to us. We use Google’s Gmail service for email, so copies of your enquiry may be stored on Google’s servers, which may be located outside Australia (for example, in the United States). We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we keep it only for as long as we need it for the purposes above or as required by law, after which we delete or de-identify it.

This website does not use advertising cookies. Some features of the website are provided by third parties, which may collect information such as your IP address when you view those features:

• Google Fonts: used to display the website’s typefaces.
• YouTube: our videos are embedded using YouTube’s privacy-enhanced mode, which does not store cookies until you play a video.
• Google Maps: the map on our Contact page is provided by Google and may set cookies.

These services are governed by Google’s own privacy policy, available at policies.google.com/privacy. Our website also links to our Instagram page; Instagram’s privacy policy applies once you leave our site. You can block or delete cookies in your browser settings.

You can ask to see the personal information we hold about you, or ask us to correct or delete it, by contacting us. We will respond within a reasonable time, usually within 30 days.

If you have a question or concern about how we have handled your personal information, please get in touch via our Contact page and we will do our best to resolve it.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

We may update this policy from time to time, for example if we add new features or services to the website. The latest version will always be available on this page.